How to Update Your Discount Code Prefix in AppSell

The discount code prefix in AppSell allows you to customize how your discount codes appear to customers. This guide will walk you through the simple process of updating your default discount prefix.

What is a Discount Code Prefix?

A discount code prefix is the text that appears at the beginning of all automatically generated discount codes. For example, if your prefix is "APPSELL", your discount codes might look like "APPSELL20", "APPSELL-SUMMER", etc.

Step-by-Step Instructions

1. Access Your AppSell Dashboard

• Log into your AppSell account

• Navigate to your main dashboard

2. Open Settings

• In the left sidebar menu, click on Settings

• This will take you to the main settings page

3. Locate Account Settings

• On the settings page, you'll see an "Account Settings" section

• This section contains your store configuration options

4. Find the Default Discount Prefix Field

• Scroll down to find the "Default discount prefix" field

• This field currently shows your active prefix (in the example, it shows "AppSell")

5. Update Your Prefix

• Click in the discount prefix field

• Clear the current text and enter your desired prefix

• Choose something that represents your brand or campaign

6. Save Your Changes

• Click the Update button next to the discount prefix field

• The system will save your new prefix immediately

Important Notes

• Character Limits: Keep your prefix short and memorable (typically 3-10 characters)

• Special Characters: Avoid using spaces or special characters that might cause issues

• Brand Consistency: Choose a prefix that aligns with your brand name or campaign theme

• Case Sensitivity: Consider how your prefix will appear in uppercase or lowercase

Best Practices for Discount Prefixes

• Keep it short: Shorter prefixes are easier for customers to remember and type

• Make it relevant: Use your brand name, store name, or campaign theme

• Avoid confusion: Don't use prefixes that might be confused with competitor codes

• Test it first: Create a test discount to see how your prefix looks in practice

Troubleshooting

If you encounter any issues while updating your discount prefix:

1. Changes not saving: Ensure you clicked the "Update" button after making changes

2. Invalid characters: Remove any spaces or special characters from your prefix

3. System errors: Try refreshing the page and attempting the update again

Need More Help?

If you're still having trouble updating your discount prefix or have questions about discount code management, you can:

• Check the AppSell Help section in your dashboard

• Contact AppSell support for additional assistance