Our plan pricing is based on monthly unique visitors, not individual impressions. Here's everything you need to know about how our credit system works.
Understanding Visitor Counting
We track unique visitors who visits your store
Each visitor is counted only once per 30-day period
Multiple views from the same visitor count as one credit
Tracking continues even if widgets are inactive
How Credits Work
We maintain visitor tracking across your store to provide accurate analytics, regardless of how many widgets a visitor interacts with. This ensures you always have access to the most current data for your store's performance.
Single Visitor, Multiple Views
When a visitor:
Views multiple widgets
Returns to your store multiple times
Interacts with different bundles They still count as just one credit within a 30-day period.
Example Scenario
If 100 unique visitors each viewed your bundles 20 times:
Total views = 2,000
Credits used = 100
You're only charged for the 100 unique visitors
Important Information
⚠️ Credit Limits
Widgets stop displaying when you reach your plan's credit limit
Credits reset every 30 days (based on your installation date)
You will never be charged more than your original Appsell plan price purchased through Wix
Visitor Identification
A visitor is counted as new if they:
Delete their browser cookies
Use a different device
Use a different browser
Monitoring Usage
You can monitor your current credit usage at the top of your Appsell dashboard, which shows:
Total credits used this period
Remaining credits
Days until reset
Plan Management
Credit Reset
Credits automatically reset every 30 days
Reset date is based on your initial installation
No rollover of unused credits
Billing
Fixed monthly price based on your chosen plan
No additional charges beyond plan price
Predictable billing through Wix
Need Help?
Having questions about your credit usage or plan limits? Contact our support team here
Key Takeaways
One unique visitor = One credit
Multiple views don't consume extra credits
Credits reset monthly
Fixed pricing through Wix
Real-time tracking for accurate analytics
Our support team is available to help with any questions about your plan's credit usage.